sbaje Terms and Conditions
Please read these terms and conditions carefully before using the sbaje platform. This document forms a legal agreement between you and us.
Important Notice: By registering on or using the sbaje platform, you fully agree to these terms and conditions. If you do not agree, please refrain from using our platform. This service is available to users aged 21 and above only.
Table of Contents
- General Provisions and Definitions
- Account Registration and Eligibility
- Account Verification and Security
- Deposit and Withdrawal Rules
- Bonus and Promotional Offer Terms
- Betting Rules and Restrictions
- Responsible Gaming Policy
- Account Closure and Termination
- Privacy and Data Protection
- Limitation of Liability
- Prohibited Activities
- Right to Amend Terms
- Contact and Dispute Resolution
1. General Provisions and Definitions
These terms and conditions ("Terms") form the legal agreement governing use of the sbaje platform ("Platform", "Site" or "Service"). "sbaje", "we", "our" refers to the entity operating this platform. "User", "you", "member" refers to any person registered on or using this platform.
These Terms are governed by Bangladeshi law and regulations. Applicable Bangladeshi law will be followed in resolving any disputes. These Terms are written in Bengali, and the Bengali version shall be considered authoritative.
Our Privacy Policy and Responsible Gaming Policy are considered integral parts of these Terms, and users are required to read and comply with them.
2. Account Registration and Eligibility
The following eligibility requirements must be met to register on and use the sbaje platform:
2.1 Age Requirement
You must be 21 years of age or older. We may request a government-issued ID or other documents to verify your age when needed. Accounts found to belong to minors will be immediately closed and associated funds may be forfeited.
2.2 Single Account Policy
Each person may hold only one account on sbaje. Creating or operating more than one account under the same person is strictly prohibited. If multiple accounts are found, all of them will be closed and deposited funds may be forfeited.
2.3 Accurate Information
All information provided at registration must be accurate, complete, and current. Providing false or misleading information will be considered a serious breach of these Terms.
2.4 Geographic Restrictions
Use of our service may be prohibited from certain countries or regions. It is your responsibility to ensure that using this service is lawful in your area.
3. Account Verification and Security
sbaje operates as a safe and reliable platform. Your information and transactions are kept secure through SSL encryption and modern security technology.
3.1 Identity Verification (KYC)
Before processing a withdrawal request or for large transactions, we may request the following documents for identity verification:
- Copy of National ID (NID) or passport
- Proof of current address (utility bill or bank statement)
- Proof of ownership of the payment method
- Selfie or photo verification if required
Withdrawals may be held until verification is complete. This is required for fair play and anti-money laundering purposes.
3.2 Account Security
Keep your account login credentials (username and password) completely confidential and do not share them with anyone. Notify us immediately of any unauthorized activity on your account. You are responsible for all activity carried out through your account.
4. Deposit and Withdrawal Rules
sbaje supports the most popular payment methods in Bangladesh and ensures fast and secure transactions.
4.1 Deposit Rules
The following methods can be used to deposit funds on our platform: bKash, Nagad, Rocket, Upay and bank transfer.
- Minimum deposit amount: ৳100 (per method)
- Deposits must be made from your own payment account only
- Use of third-party payment accounts is strictly prohibited
- Deposited funds are generally credited to your account instantly
4.2 Withdrawal Rules
- Minimum withdrawal amount: ৳1,000
- Standard withdrawal processing time: 30 minutes to 3 hours
- Withdrawals will only be processed to verified accounts
- The deposit method and withdrawal method must be the same
- Withdrawal processing may be delayed if verification is not complete
4.3 Transaction Cancellation
Deposit transactions generally cannot be cancelled once completed. Withdrawal requests may be cancelled before processing begins. If a transaction encounters an issue due to a technical error, contact 24/7 live chat.
5. Bonus and Promotional Offer Terms
The following terms must be followed to claim bonuses and promotional offers from sbaje.
5.1 Welcome Bonus
sbaje offers a 150% bonus on the first deposit, up to ৳8,000. The wagering requirement for this bonus is 10x, meaning you must wager 10 times the total of the original deposit and bonus amount before withdrawing bonus funds.
5.2 General Bonus Terms
- Bonus offers can only be used once (per account)
- Bonus cash cannot be withdrawn directly; wagering requirements must be met
- Not all games may be available to play with bonus funds; see the relevant offer page for details
- Wagering requirements must be met before the bonus expires
- Attempting to use bonuses through fraudulent means will result in account closure
- sbaje reserves the right to modify, suspend or cancel any bonus offer
5.3 VIP Program
The sbaje VIP program has four tiers: Bronze, Silver, Gold and Platinum. Weekly cashback benefits are available at each tier:
- Bronze: up to 0.2% weekly cashback
- Silver: up to 0.5% weekly cashback
- Gold: up to 0.8% weekly cashback
- Platinum: up to 1.0% weekly cashback
Advancement to a VIP tier depends on your overall activity on the platform. Each tier's cashback bonus may have its own wagering conditions.
6. Betting Rules and Restrictions
The following rules apply to betting on the sbaje platform to ensure fair play.
6.1 Betting Limits
Each game or betting market has specific minimum and maximum bet limits. These limits may vary by game type and sbaje reserves the right to change them at any time.
6.2 Technical Errors
If a game result is incorrect due to a software or hardware error, sbaje may void that result and the bet amount may be refunded. sbaje reserves the right to reclaim any winnings paid out in error.
6.3 Special Sports Betting Rules
The following applies to betting on cricket, football and other sports:
- Only bets placed before the match or event starts are valid
- If a match is cancelled or postponed, the bet amount may be refunded
- Bets already accepted will not be cancelled due to odds changes
- We reserve the right to cancel bets if match fixing or other irregularities are suspected
7. Responsible Gaming Policy
sbaje firmly believes in responsible gaming. We want our users to play for entertainment purposes and never face financial or personal difficulties.
- You can set your own daily, weekly or monthly limits on deposits and bets
- A self-exclusion option is available to temporarily or permanently restrict yourself from the platform
- If you notice signs of a gaming problem, please contact our support team
- Parents and guardians should take precautions to keep minors away from gaming
For more information, visit our Responsible Gaming page.
8. Account Closure and Termination
You may request to close your account at any time. Account closure requests must be submitted via live chat or email.
8.1 Account Closure by sbaje
sbaje may suspend or close an account without prior notice in the following circumstances:
- Serious breach of the Terms
- Fraudulent activity or bonus abuse
- Suspicion of money laundering or other illegal financial activity
- Providing a false identity or documents
- Operating multiple accounts
- If the user is found to be a minor
8.2 Funds After Account Closure
If an account is closed normally without a breach of the Terms, remaining funds will be returned after verification is complete. If closed due to a breach of the Terms, funds may be partially or fully forfeited.
9. Privacy and Data Protection
We are committed to protecting your personal information. How the information collected during registration and use of the service is used is described in detail in our Privacy Policy.
sbaje does not sell your information to third parties. However, information may be shared with specific third parties for legal obligations, verification services or payment processing. All data is secured by SSL encryption.
10. Limitation of Liability
sbaje provides its services on an "as-is" basis. sbaje will not be liable for the following:
- Losses caused by internet disconnection or technical issues
- Issues arising from third-party services (payment gateways, game providers)
- Account security breaches resulting from the user's own negligence
- Unexpected circumstances (force majeure) such as natural disasters, war, or government orders
- Financial losses arising from gaming — gaming always carries financial risk
Our maximum liability will not exceed the total amount deposited in your account under any circumstances.
11. Prohibited Activities
The following activities are strictly prohibited on the sbaje platform and will result in account termination:
11.1 Fraud and Manipulation
- Placing bets using bots, automated software, or artificial intelligence
- Exploiting any technical vulnerability to influence game outcomes
- Attempting to earn bonuses by using multiple accounts
- Attempting to control outcomes by coordinating with other members (collusion)
11.2 Illegal Financial Activities
- Using the platform for money laundering or concealing the source of illegal funds
- Using stolen or unauthorized payment methods
- Chargeback fraud — filing a dispute with the payment provider after making a deposit
11.3 Behavioral Violations
- Abusive, threatening, or discriminatory behavior toward other users or staff
- Spreading false information with the intent to damage the platform's reputation
- Infringing sbaje's intellectual property or using the brand in an unauthorized manner
12. Right to Modify Terms
sbaje reserves the right to change, amend, or update these rules and terms at any time. For significant changes, we will make every effort to notify users as early as possible.
Continuing to use the platform after updated terms have been published will be considered your agreement to the new terms. We therefore recommend checking this page regularly. The "Last Updated" date at the top of the page will always indicate the time of the most recent change.
13. Contact & Dispute Resolution
If you have any questions or complaints regarding these rules and terms, please contact our support team.
13.1 Complaint Filing Process
- First, report the issue through our 24/7 live chat
- If the issue is not resolved via live chat, send a detailed email to [email protected]
- Include your account ID, a description of the issue, and relevant screenshots in your email
- We take all complaints seriously and respond in a timely manner
13.2 Dispute Resolution
Any dispute between sbaje and a user will first be addressed through negotiation. If negotiation does not resolve the matter, the applicable legal process will be followed. Bangladesh law will apply to all legal matters.
Contact Us
Our support team is always ready to help with any questions about these terms.
Live Chat
24/7 instant support in Bengali. Start a chat anytime.
Email Support
[email protected] — email us for detailed complaints or questions.
FAQ Page
Visit our FAQ page for quick answers to common questions.